Переводы

EN

If you are english or uzbek language speaker, please keep calm and breathe carefully coz almost 98% of this agency speak in russian you feel like you are in Moscow, okay leave it, the staff is incredibly rude, they do not have any skill in customer service, even don't know. While I was talking to a specialist, unexpectedly the connection was stopped and nobody called me back and of course I called back and she responded me that: it is lunch time, call us after lunch. I cannot just imagine her mind, if it was lunch time, why did she talked to me regarding my details and wanted service? Why did she answer my calling? it was 12:47PM, why didn't she warn me about lunch time instead of giving question? They must be taught how to COMMUNICATE WITH CLIENTS, and ETHICS and AESTHETICS, CUSTOMER SERVICE, how to answer calling, TIME MANAGEMENT

UZ

Agar siz inglizcha yoki oʻzbekcha gapiradigan boʻlsangiz, iltimos, xotirjam boʻling va sekin nafas oling, chunki bu agentlikaning deyarli 98% rus tilida gapiradi – Moskvada ekanligingizni his qilib ketasiz, yaxshi, buni qoldiring. Xodimlar nihoyatda shafqatsiz, ularning kasbiy xizmat ko'nikmalari yo'q, ular hatto bilmasmikan. Men mutaxassisga gapirganim vaqtida, to'satdan bog'lanish uzildi va hech kim menga qayta qo'ng'iriqolmadi. Shuning uchun men qayta qo'ng'iroq qildim va u menga javob berdi: «Tushlik vaqti, tushlikdan soʻng qo'ng'iroq qiling». Men uning fikrlashini tasavvur qila olmayman. Agar bu tushlik vaqti boʻlsa, nima uchun u menga mening detallarim haqida gapira, hizmat koʻrsatishni xohladi? Nima uchun u mening qo'ng'iriqimiga javob berdi? Soat 12:47 edi, nima uchun u savollar berish oʻrniga tushlik vaqti haqida ogohlantirmadi? Ular MIJOZLAR BILAN ALOQA QILISH, ETIKA VA ESTETIKA, KASBIY XIZMAT, QOʻNG'IRIQQA JAVOB BERISH, VAQT BOSHQARISH boʻyicha oʻqitilishi kerak.